Our mission is to redefine the standards of transportation services, delivering reliability, efficiency, and customer-centric solutions.

Who we are

Luzana Logistics, a 100% Black female-owned company with a B-BBEE Level 1 status, has been a trusted name in transportation and logistics since 2001. We are committed to excellence, innovation, and empowerment.

The Luzana team is proud to deliver a wide range of reliable, efficient, and tailored logistics solutions that connect the world and drive businesses forward. We always prioritise our clients.

Furthermore, as an accredited waste management company, we believe in following the necessary practices to keep our environment clean and minimise our carbon footprint.

about us

Our services: reliable logistics solutions

Luzana Logistics offers seamless, client-focused logistics solutions tailored to your needs. Whether you require courier services for fast and secure local deliveries, international shipping with expert customs handling, warehousing and distribution for efficient inventory management, or e-commerce logistics to streamline online order fulfilment — we get the job done with excellence. With a commitment to clear communication and top-notch service, we ensure your goods reach their destination safely and on time.

more services

E-commerce logistics

Tailored national logistics solutions for e-commerce businesses.

Distribution

All-inclusive distribution services within South Africa.

Our procedures

Receiving and processing orders

Order placement, verification, assignment, planning, resource allocation, and status update.

Pick-up and packaging

Dispatching, collection, packaging, labelling, documentation, loading, and order status update.

Warehousing and inventory management

Receiving, sorting, organising, inventory management, safe storage, and replenishment.

Customer service and issue resolution

Inquiries, information provision, issue resolution, escalation, feedback collection, and improvement.

Transportation and tracking

Delivery route planning, real-time tracking, communication, notification, confirmation, and status updates.

Returns and reverse logistics

Return processing, shipment arrangement, tracking, inspection, refund/replacement, and update/closure.

Receiving and processing orders

Order placement, verification, assignment, planning, resource allocation, and status update.

Pick-up and packaging

Dispatching, collection, packaging, labelling, documentation, loading, and order status update.

Transportation and tracking

Delivery route planning, real-time tracking, communication, notification, confirmation, and status updates.

Warehousing and inventory management

Receiving, sorting, organising, inventory management, safe storage, and replenishment.

Customer service and issue resolution

Inquiries, information provision, issue resolution, escalation, feedback collection, and improvement.

Returns and reverse logistics

Return processing, shipment arrangement, tracking, inspection, refund/replacement, and update/closure.

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Email: info@luzanalogistics.co.za

14 Coates St, Mandalay, Western Cape

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